Service dog accompanying a shopper in Kohl's

Are Dogs Allowed in Kohl’s?

Kohl’s is a popular department store known for its clothing, home goods, and accessories. But for dog owners, a key question often arises: are dogs allowed in Kohl’s? While the official policy generally restricts non-service animals, the reality can be a bit more nuanced. This article dives into Kohl’s pet policy, explores the reasons behind it, and offers helpful tips for navigating shopping trips with your furry friend.

Understanding Kohl’s Official Pet Policy

Kohl’s official policy typically welcomes only service animals trained to perform specific tasks for individuals with disabilities. This policy aligns with the Americans with Disabilities Act (ADA) and aims to ensure a safe and comfortable shopping experience for all customers. While emotional support animals (ESAs) might provide comfort and companionship, they are generally not considered service animals under the ADA and are therefore not typically permitted in Kohl’s stores.

Why the Restrictions?

Several factors contribute to Kohl’s policy regarding pets. Hygiene and safety are primary concerns. Some customers may have allergies or phobias related to animals, and the presence of untrained pets could pose a risk of accidents or disruptions. Additionally, allowing pets could create extra work for store employees in terms of cleaning and managing potential issues.

Navigating Shopping with Your Dog

While bringing your dog inside Kohl’s is generally discouraged, there are a few ways to navigate shopping trips with your canine companion. Consider leaving your dog at home with a trusted friend or family member, or utilizing doggy daycare services. If these aren’t viable options, explore stores with pet-friendly policies in your area. Many outdoor shopping centers and some individual retailers welcome well-behaved dogs on leashes.

What About Service Dogs?

Kohl’s fully supports the rights of individuals with disabilities and welcomes service animals into their stores. Service animals are defined as dogs individually trained to perform specific tasks for people with disabilities. These tasks can range from guiding individuals with visual impairments to alerting those with hearing impairments to sounds.

Tips for Shopping with a Service Dog

When shopping with a service dog, ensure your dog is clearly identified as such with a vest or harness. Keep your dog on a leash and under control at all times. Be prepared to answer questions about your service animal’s training and tasks, but be aware that store employees are legally limited in what they can ask.

Service dog accompanying a shopper in Kohl'sService dog accompanying a shopper in Kohl's

Conclusion

While the answer to “are dogs allowed in Kohl’s?” is generally no for non-service animals, understanding the policy and exploring alternative solutions can help dog owners navigate shopping trips effectively. Remember to prioritize the safety and comfort of all shoppers and respect Kohl’s policy regarding pets.

FAQ

  1. Are dogs allowed in Kohl’s stores? Generally, only service animals are permitted.
  2. Can I bring my emotional support animal (ESA) to Kohl’s? ESAs are not typically considered service animals under the ADA and are therefore generally not permitted.
  3. What should I do with my dog while shopping at Kohl’s? Consider leaving your dog at home, utilizing doggy daycare, or exploring pet-friendly stores.
  4. What are the rules for shopping with a service dog at Kohl’s? Ensure your dog is clearly identified, kept on a leash, and under control. Be prepared to answer questions about your dog’s training and tasks.
  5. Where can I find more information about Kohl’s pet policy? You can check Kohl’s official website or contact their customer service.
  6. Are there any exceptions to Kohl’s pet policy? Exceptions are generally made only for legitimate service animals as defined by the ADA.
  7. What if I see a non-service dog in Kohl’s? It’s best to address any concerns with store management.

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