At ILM Dog, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Information You Provide
We may collect:
- Name and email address when you subscribe to our newsletter
- Contact information when you reach out to us
- Comments and posts you make on our website
- Account information if you create an account
- Survey responses and feedback
1.2 Information Automatically Collected
We automatically collect:
- IP address and device information
- Browser type and operating system
- Pages you visit on our website
- Time spent on each page
- Referring website addresses
- Location data (country/region level)
1.3 Cookies and Similar Technologies
We use:
- Essential cookies for website functionality
- Analytics cookies to improve our service
- Preference cookies to remember your settings
- Third-party cookies for advertising (with your consent)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries
- Send newsletters and updates (with your consent)
- Analyze website performance
- Customize content and advertising
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
3.1 We May Share With:
- Service providers helping us operate our website
- Analytics providers
- Marketing partners (with your consent)
- Law enforcement when legally required
3.2 We Never:
- Sell your personal information
- Share your data with unauthorized third parties
- Use your information for undefined purposes
4. Data Security
We protect your information through:
- Encrypted data transmission
- Secure data storage
- Regular security assessments
- Limited staff access to personal data
- Regular security updates
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with supervisory authorities
6. International Data Transfers
If we transfer your data outside the UK/EEA, we ensure:
- Adequate data protection measures
- Compliance with international privacy laws
- Appropriate safeguards for data transfers
7. Children’s Privacy
- We do not knowingly collect data from children under 13
- Parents can request deletion of their child’s information
- We will take reasonable steps to verify parental consent
8. Newsletter and Marketing
When you subscribe to our newsletter:
- You explicitly consent to receive updates
- You can unsubscribe at any time
- We track email engagement for improvement
9. Third-Party Links
Our website contains links to other websites:
- We are not responsible for their privacy practices
- Review their privacy policies before sharing information
- We do not endorse third-party sites
10. Changes to Privacy Policy
We may update this policy:
- Notice will be posted on our website
- Significant changes will be notified by email
- Continued use indicates acceptance of changes
11. Data Retention
We retain your data:
- As long as necessary for our services
- As required by law
- Until you request deletion
12. Contact Us
For privacy-related concerns:
- Email: [email protected]
- Address: 14 Meridian Court, North Greenwich, London SE10 0FL, United Kingdom
- Phone: +44 20-3965-8624